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Executives at Counterpoint Software   Sales
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Counterpoint Software Support for Broadcast Applications   Support
Counterpoint offers a team of experienced customer support specialists via phone, web or on-site at your locations.

Job Openings for the Broadcast Software Industry

Counterpoint Software, Inc.
24528 Palermo Drive
Calabasas, CA 91302
(phone) 818-222-7777
(fax) 818-222-9999

Counterpoint is a nationwide company with employees based in L.A., N.Y., San Francisco, Portland, Denver, and Dallas. We provide database software products and support for broadcast Sales, Traffic, Accounting, Affiliate, including Web-based clearance reporting, and Engineering systems, to terrestrial and satellite radio networks, radio stations, and station groups

We offer a competitive salary + benefits package, and the opportunity for professional development in an exciting organization with a rapidly growing client base.

Current Openings

Department:
Customer Support
Position:
System Consultant
Location:
Dallas, Los Angeles, New York, SF Bay Area

We're seeking a customer support rep in the DFW, L.A., NY, or SF Bay area to help service local clients, along with customers across all U.S. time zones. This involves a mixture of phone, e-mail, and web support for procedural questions +/or software troubleshooting, and on-site visits to help install new software releases; training when new staff or new features require it and engaging with any and all staff -- from junior traffic assistants through senior management -- to address new developments in their organization and the industry generally.

Our ideal candidate is a great communicator with extensive experience in broadcasting and an aptitude for software tools. Experience in the industry is a must -- we can teach you the software, but we need someone who understands the radio advertising business.

Some of the valuable experience and specialties we seek: Microsoft Office; Traffic, Continuity, Sales Planning, Sports Traffic, Affiliate Relations, Affidavit System administration; User Training; Software Testing and UAT administration; Requirements Identification and Business Process Analysis/Recommendations; Analytical Thinking; Problem Solving, Time Management, Task Prioritization

Requirements

DFW, L.A., N.Y. or SF Bay Area residency, with a home office. Working from a home office requires self-motivation and flexibility, as well as the ability to communicate effectively by e-mail and phone. In the context of software support, it also requires initiative, strong problem-solving, organization, and follow-through skills. This position is best suited to someone who works well both on his/her own and collaboratively with a tight-knit team.

Interested applicants should reply to jobs@counterpoint.net with resume + cover letter and salary history/requirements.

Counterpoint Software is an equal opportunity employer.